Loading...

Returns and Exchanges Policy

The seal of the product must be still intact in order for it to be returned to Clean Clarity Mag LLC unless it is a distinct manufacturing fault. Returning a product is only valid within 30 days after the purchase.

  • Kindly email [email protected] to file for a refund request and a tracking number will be assigned to you.
  • Mail the product to be returned to the certain address that will be given in Clean Clarity Mag LLC’s email reply.
  • You need to include in the package a signed letter stating the reason for the return along with the original receipt.

Return Exceptions

The items can no longer be returned to Clean Clarity Mag LLC if the seal is not intact anymore unless it is a distinct manufacturing fault.

Restocking Fee

A 10% restocking fee is applicable for all times and they will be included in the refunded amount. Other miscellaneous fees like handling or shipping fees will not be refunded.

Exchanging an Item

If the product is brand new and in mint condition, It is exchangeable for another item from cleanclaritymag.com. Restocking fee will not be applicable for this scenario but still will have to pay return shipping fee.